Becca

chalet Becca

All you need to know about your chalet…

Welcome to Alpine Escape and to Chalet Beccaโ€ฆ

We would firstly like to take the opportunity to thank you for choosing Alpine Escape this winter, and to welcome you to your alpine home for the week. This page aims to provide answers to the most asked questions about your chalet and chalet life. It gives some guidelines to make your stay as relaxed and enjoyable as possible. The are also other QR links that give information on the village, restaurant guides, ski schools and much moreโ€ฆ

We hope you have a fabulous stay!ย 

Neil and Jo Williams

Directors and Founders, Alpine Escape

Concierge serviceโ€ฆย 

We offer a concierge service for all our guests to help make your holiday that little bit easier. Whether itโ€™s finding the best restaurants (or the cheapest!) on the mountain or help with local knowledge to get the most from your holiday, we can help.

Concierge: 0033 7 68 00 08 13ย ย 

Our Service throughout your holiday

We have a team of support staff on hand throughout your week including when the chalet staff have their days off to ensure our continuous great standards.

Wifi…

code: ChaletBecca1

Housekeeping…

Your chalet housekeeping team will be in each day except Wednesdays to clean and tidy the property, please chat with them if you require anything specific or a certain time you would like the to clean. They will keep the chalet stocked with toilet rolls etc so no need to buy any of these products.

Waterโ€ฆย 

The water in the chalet is pure and safe to drink.

Towelsโ€ฆ

Hand towels, bath towels, and bath mats are changed midweek.

Outdoor clothing and shoesโ€ฆ

We can provide slippers for those who have not bought their own and have a no outdoor shoe policy within the chalet. Please leave all shoes and boots in the boot room and change from wet ski gear. The boot room is also an ideal drying area for all your jackets, gloves and hats ready for the next day.

Under floor heatingโ€ฆ

Some bedrooms are equipped with under floor heating which is controlled individually from a thermostat on the bedroom wall, you will find it gets extremely warm in the bedrooms and may need to adjust it accordingly. This heating system takes around six hours to heat up or cool down.

Radiatorsโ€ฆ

There are a number of wall radiators in the lounges, boot rooms and some bedrooms โ€“ please do not be tempted to leave gloves or clothing on them or shoes and boots against them โ€“ they may damage your kit. The bathrooms have heated towel rails which also get very hot and can melt gloves and synthetic clothing, especially swimming costumes.

Security and ski roomsโ€ฆ

The chaletsโ€™ main entrances have digital code locks and you will be given the code. Always make sure that the outside doors and windows of your room are closed and locked before leaving. Please make sure you turn the digital lock on the main doors when leaving and check that it has engaged by trying the door.

Please leave all wet ski kit in the boot room and use the boot heaters to make everything nice and toasty for the morning

the lounge has been fitted with a safe for your small valuable items.

Lounge…

If you are the last person to bed and the hosts have gone for the evening please ensure that the lounge lights and any audio or visual equipment are switched off

Could the last person to bed in the evening please ensure that the fires are safe โ€“ pull down glass, shut doors where necessary. Never load fires up with logs after hosts have left.

Mountain awarenessโ€ฆย 

If you or one of your party need medical assistance on the piste you will firstly need to check your position by the piste markers on the side of the run. Telephone 0479 089900 and explain your problem quoting the run you are on and the marker closest to you.

Please wear adequate protection and helmets when enjoying the mountain, whether you are skiing, snowboarding or sledging.

Gratuities and tipsโ€ฆ

We do not make a service charge, however if you do wish to leave a tip this will go directly to the housekeepers that have looked after you.

Chalet check out…

Guests are kindly asked to vacate the chalet by 10.00 on departure day so that the chalet can be prepared for incoming guests.

And finallyโ€ฆ

Your chalet team are here to support and help you have a fantastic time! If you need any thing at all – donโ€™t hesitate to ask!

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