We’ll greet you and help you to settle in to the chalet. We’re also just a phone call away during your stay, so if there’s anything we can help you with then all you need to do is ask.
On arrival self-catered guests will find a welcome pack with some essential items to get you started on your holiday.
We realise that having to do a food shop the minute you arrive on holiday is not high on your agenda, which is why we offer a full supermarket shop and delivery service. We will even unpack it and put it away for you! There is a €40.00 charge for this service. We do purchase these items for you at off-mountain prices which is a significant saving compared to the local supermarket.
There are several specialist companies that can deliver meals to your self-catered chalet.
Choose from homemade oven-ready meals, fine dining takeaways or Savoyard kits and ingredients delivered to your door. Ask our concierge for further details.
Our local bakery can deliver fresh baguettes, flutes, croissants and pain au chocolat to your door each morning before breakfast. There is a €5.00 weekly delivery charge on top of the price of the bread.
We can of course include wines, beers, spirits and soft drinks in your supermarket shopping (and again you’ll benefit from the larger range and reasonable prices available in the larger supermarkets). Another possibility is ordering from our ‘supplier’s selection’ which offers 18 handpicked wines from the experts at Verre Gourmand.
Most of our self-catered chalets have a washing machine and dryer that you are welcome to use during your stay. Towels and bedding are provided within the price of the chalet and towels will be changed midweek.
There is a midweek towel change in our self-catered chalets and daily housekeeping to make sure the chalet looks nice for your return from the slopes.
In La Tania, an in-resort driver will be available during the day to take you to and from the slopes or village, upon request.
Our all-day concierge service is available for bookings, recommendations or for any further information. Don’t hesitate to get in touch!
If you order your ski passes through Alpine Escape then they’ll be ready and waiting for you on arrival at no extra cost. Read more about ski passes here.
If you’d like, we will arrange your transfers for you, via our sister company AE Transfers. Find out more here.
Our recommended provider can visit your chalet to make organising your party’s equipment really quick and easy. Let us know if you’d like us to book this service for you. Read more.
Email or call us if you have any special requests for your stay, eg. for a birthday/anniversary treats, activity bookings, massage or beauty treatments etc.
We provide quality linen, towels, robes, 100% natural botanical toiletries from Green & Spring and lip balms from Albus & Flora
